0333 987 4565

Frequently Asked Questions

If you receive your delivery and for some reason you’re not entirely happy and wish to return it, please contact our Customer Support team on 0333 987 4564 within 48 hours and they issue you with a returns document. All we ask is that you return the goods to us within 30 days of issuing the returns document and we’ll either refund or issue a replacement.

At ITP Packaging we’ve tried to make the shipping process as simple as possible.

 

For all orders over £100, standard delivery is FREE within mainland UK. For orders under £100 or outside of mainland UK or Ireland, the delivery charge will be clearly added to your order prior to checkout so that you are fully informed before you commit to payment.

 

Currently our online system is only available for orders delivered to UK and Ireland. However, for any orders outside of the UK or Ireland, please contact 0333 987 4565 or email sales@itppackaging.com and we will happily assist you further.

Not a problem at all. Just email the Approved Supplier Form over to hello@itppackaging.com and we’ll complete and return the form within 24 hours.

Currently our online system is only available for orders delivered to UK and Ireland. However, for any orders outside of the UK or Ireland, please contact 0333 987 4565 or email sales@itppackaging.com and we will happily assist you further.

You don’t have to apply for an account to place your first order. However, once you place your first order we’ll securely store your details so that the process is quicker for you upon your next order.

Upon placing your first order you’ll fill in some basic details which we’ll store securely so that the process is quicker for you upon your next order.

Upon placing your order you’ll be guided through the checkout process where payment will be process by debit and credit card. We don’t current accept payment by Apple Pay, Google Pay or PayPal but watch this space...

Industrial, Transit and Protective Packaging. ITP Packaging was formed in 2013 as an independent supplier of Industrial, Transit and Protective packaging for the manufacturing industries. In 2018 the business moved into the online marketplace with its core aim to be ‘The number one supplier of Industrial Packaging through customer satisfaction’. Although the company is young, the management team at ITP Packaging have over 15 years experience in the packaging industry.

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